What happens to my bundles and data if I uninstall the app?

Updated · SMART Bundles App & Upsells (E-TRADE PARTNER)

Shopify removes the app's embed and widget blocks from your themes, so shoppers stop seeing bundle widgets and free gifts, and we delete your store's data from our servers. The app never creates bundle products or edits your products, theme files or orders, so there's nothing to clean up in your catalog.

SMART Bundles App & Upsells is a free Shopify app for bundles, quantity breaks, free gifts and upsells.

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On this page
  1. Before you uninstall
  2. Uninstall the app
  3. What happens to each part
  4. If your store still had an old paid plan
  5. If you reinstall later
  6. Frequently asked questions

Before you uninstall

  1. Deactivate or delete the bundles and discounts you no longer want to run. You can do it in the app, or in Shopify admin > Discounts.
  2. Take screenshots of any settings you may want to rebuild later. Shopify says an uninstalled app's configuration and data can't be restored (Shopify developer docs).
  3. If you pasted the app's HTML snippet into a page builder, remove it there. It's an empty placeholder, so it shows nothing without the app, but Shopify can't remove it for you.

Uninstall the app

Shopify's steps (Shopify Help Center):

  1. In your Shopify admin, go to Settings > Apps.
  2. Next to SMART Discounts, click the menu icon, then Uninstall.
  3. Optionally choose a reason, then click Uninstall.

What happens to each part

PartWhat happens
App embed (Deal widget) and the Bundle widget blocksShopify removes an uninstalled app's blocks from your themes automatically (Shopify developer docs). The bundle widget and the free gift script stop loading.
Theme filesNothing to undo. The app has read-only access to your theme and never edits theme code.
Products and inventoryUnchanged. The app never creates bundle products or changes your products, prices or stock.
Past ordersUnchanged. The app only reads orders.
Your store's data on our serversDeleted as soon as Shopify tells us the app was uninstalled: your store record, including the app's access key, and the bundle order statistics. Shopify sends a second deletion request 48 hours after an uninstall (Shopify developer docs), and the same deletion runs again.
Customer dataThe app keeps no customer personal data on its servers. The bundle statistics hold order IDs and amounts only.
Bundle and discount settingsThese are stored in Shopify, with each discount and in the app's own data on your store, not on our servers.
BillingThe app is free, so there's nothing to cancel.

If your store still had an old paid plan

Some stores that installed the app when it was paid still carry an old subscription; the app's Plan page shows its name and price. Shopify says uninstalling a paid app cancels future recurring charges, but you might still be billed for the current billing cycle (Shopify Help Center). Questions about an old charge: contact us by chat or email (support@etradepartner.io) before you uninstall.

If you reinstall later

  • Turn the app embed on again: Shopify removed it at uninstall. See Turn on the app embed.
  • Bundle statistics start again empty, because we deleted them at uninstall. See How statistics are counted.
  • Shopify warns that your previous app settings or data might not be restored after a reinstall (Shopify Help Center). Check your bundles and rebuild any that are missing.

Thinking of leaving because something doesn't work? Most problems have a quick fix: see Bundle widget not showing, Discount not applying or Get support. Moving to or from another bundle app: see Switch bundle apps.

Bundles without extra products

SMART Bundles App & Upsells is free on the Shopify App Store. Bundles are discounts on the products you already sell, so no bundle products are added to your catalog.

Install free on Shopify

Frequently asked questions

›Do I have to remove code from my theme after uninstalling?

No. The app works only through its theme app embed and app blocks, which Shopify removes at uninstall. The one exception is the HTML snippet, if you pasted it into a page builder yourself.

›Will my products or inventory change?

No. Bundles are discounts on your existing products. The app never creates bundle products or changes stock, so your catalog stays as it is.

›Is my statistics history kept if I come back?

No. Bundle order statistics are deleted from our servers when you uninstall, so a reinstall starts with empty statistics.

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