How do I set up a Shipping discount or free shipping?

Updated November 2, 2026 · SMART Bundles App & Upsells (E-TRADE PARTNER)

Pick Shipping discount under Other discount types, set the Purchase requirements, choose which rates it covers with Rate names and Rate types, and set the discount. For free shipping, use Percentage at 100. Ticking Shipping discounts under another discount's Combines with doesn't create free shipping; it only lets that discount combine with a separate shipping discount.

Step by step

1. In SMART Discounts, click Create new discount and pick Shipping discount under Other discount types.
2. Enter a Discount name and choose Automatic or Code under Application method.
3. Under Purchase requirements, choose No purchase requirements, Minimum order amount (in your store currency) or Minimum quantity.
4. Under Shipping rates, optionally add Rate names: type a name and press Enter or click Add, and choose contains or is. "If no rate names are added, the discount will be applied to all shipping rates." In Rate types, keep the types it covers: Shipping, Local delivery, Pickup point, Local pickup and Retail (all on by default, at least one needed).
5. Under Discount, pick the Discount type (Percentage, Amount off or Fixed price), the Discount value and, for automatic discounts, a Discount label such as "Free shipping". For Percentage and Amount off you can tick Add discount cap.
6. Check Purchase types, Combines with, Eligibility, Active dates and the Conditions card in the right column, then click Create.

How it's calculated

• Every shipping rate that matches a name (case is ignored) and a ticked type is discounted.
• Percentage takes that share off each matching rate, up to the cap if you set one. 100 makes it free.
• Amount off takes that amount off each matching rate, up to the cap, and never more than the rate costs.
• Fixed price sets matching rates to that price. Rates that already cost less are left alone.
• Minimum order amount compares the cart subtotal, which Shopify describes as the amount before taxes and cart-level discounts (Shopify developer docs). Minimum quantity counts every unit in the cart.
• Code discounts show the code at checkout instead of a label.

Limit it by country or delivery method

• By method: use Rate names (for example "Standard") and Rate types (for example only Shipping, not Local pickup).
• By country: in Conditions, switch on Location and choose is any or is not any with the countries. This checks the country Shopify gives the discount for the shopper's localized store ("The country for which the store is customized", Shopify developer docs). To check the shipping address itself, use an Advanced discount (below).
• By customer: Conditions > Customer (has any tags, has none of tags, has all tags) and the Eligibility card. See Customer eligibility.
• By shipping address or products in the cart: use an Advanced discount. Click Add shipping discount, set Delivery method names and Delivery method types, and add conditions such as the address Country, Postal code or Product group quantity. For example: free standard shipping to Australia when the cart holds 2 or more items from one group.

Combining with other discounts

• A Shipping discount's Combines with offers only Product discounts and Order discounts (both on by default), so it doesn't combine with other shipping discounts. Shopify doesn't apply more than one shipping discount to an order (Shopify Help Center).
• Both discounts must allow the combination. To have an Order goal and free shipping together, tick Shipping discounts on the Order goal and Order discounts on the Shipping discount.
• The Shipping discounts box on another discount never lowers shipping by itself. Free shipping needs a shipping discount like this one. See Combine with other discounts.

Limits

• No product conditions in this type: use an Advanced discount for those.
• No progress bar or "spend $X more" message on the storefront. The discount shows at checkout when it applies.
• Subscriptions: with Applies on subscription purchases off (the default), a cart holding any subscription item gets no shipping discount.
• Checkouts that replace Shopify's own checkout don't run the app's discounts.

Frequently asked questions